00703 2200241 4500001002100000005001500021035002000036008004100056020001800097041000700115082001600122090001600138100002300154700001400177700001700191245010500208260004800313300003600361250000600397084001600403650002400419990001800443INLIS00000000000734820200707092721 a0010-0918007348200707 e 0 ind  a979-22-0778-3 aid a658.8 Her o a658.8 Her o0 aHermawan Kartajaya0 aYuswohady0 aDewi Madyani1 aOn Becoming A Customer - Centric Company : Transformasi TELKOM Menjadi Perusahaan Berbasis Pelanggan aJakarta :bPT Gramedia Pustaka Utama,c2004 axii + 374hlm. :b- ;c15 X 23cm a- a658.8 Her o amanajemen pemasaran a6726 /PU/KLT.